Notice under the Act on Specified Commercial Transactions

Seller

Taiken X (体験X), Japan. Taiken X operates this shop on behalf of, and together with, the artist Ikki Mitsuhashi.

Person responsible

Samin Masataka (サミン正貴), sole proprietor trading as Taiken X

Address

1714-71 Shimotaga, Atami, Shizuoka 413-0102, Japan

Telephone

Disclosed without delay on request (please ask by email).

Email

info@ikkimitsuhashi.com

Invoice registration (Japan)

Disclosed on request.

Prices

Prices are shown on each artwork page in Japanese yen, inclusive of Japanese consumption tax. Other currencies are estimates only; your card is charged in JPY.

Charges other than the price

Shipping (rolled in a tube; one parcel per order, priced by its largest print): Japan ¥2,100 (A3/B3), ¥2,400 (A2), ¥3,000 (18×24 in); international ¥5,200–10,200 by region and size. Free shipping in Japan from 2 prints or ¥55,000; internationally from 4 prints or ¥150,000.

Artist's signature: ¥4,000 per print.

Import duties and taxes at destination are the buyer's responsibility.

Payment

Cards (Visa, Mastercard, American Express, JCB and others, processed by Stripe), Apple Pay and Google Pay. Payment is taken in Japanese yen when you order.

Delivery

Prints are made to order. Japan: about 7 days after payment (10–14 days signed). International: about 2 weeks (2–3 weeks signed). We are not responsible for delays or damage caused by the carrier.

Cancellation, returns and refunds

You may cancel an order free of charge within 24 hours of payment. After that the print goes into production and the order cannot be cancelled.

Prints are not returned, exchanged or refunded for change of mind — including the size, paper or signature chosen at order, or the placement, cropping and margins of the image as shown on this site.

Damaged in transit: write to info@ikkimitsuhashi.com with photographs within one week of delivery and we remake and send the same print at no cost.

Lost in transit: the carrier is responsible. We claim from the carrier and, once the loss is confirmed, remake and send the same print.

Wrong item sent by us (a different work or size from your order): return it and we send the correct print in exchange, at our cost.

Refunds are made only when an order is cancelled within 24 hours of payment, or if we cannot ship to your country or region. The payment is then refunded in full and the edition number released.

Editions

Every print carries an edition number continuing the artist's original ledger, and a certificate number. Numbers already sold are never reissued.