Terms of Sale

Scope

These terms govern the sale of prints on this site. Placing an order means you accept them.

The work

Prints are archival pigment prints (giclée) made to order by a fine-art laboratory in Tokyo. Paper, size and signature are chosen at order. Colours on screen may differ from the print.

Reservation of edition numbers

Edition numbers are reserved for 30 minutes when checkout begins and released if payment is not completed.

Cancellation, returns and refunds

You may cancel an order free of charge within 24 hours of payment. After that the print goes into production and the order cannot be cancelled.

Prints are not returned, exchanged or refunded for change of mind — including the size, paper or signature chosen at order, or the placement, cropping and margins of the image as shown on this site.

Damaged in transit: write to info@ikkimitsuhashi.com with photographs within one week of delivery and we remake and send the same print at no cost.

Lost in transit: the carrier is responsible. We claim from the carrier and, once the loss is confirmed, remake and send the same print.

Wrong item sent by us (a different work or size from your order): return it and we send the correct print in exchange, at our cost.

Refunds are made only when an order is cancelled within 24 hours of payment, or if we cannot ship to your country or region. The payment is then refunded in full and the edition number released.

Copyright

All copyright remains with the artist. Buying a print transfers no copyright and grants no licence to reproduce.

Discounts

Quantity, value, membership, campaign and coupon discounts are not cumulative; the single most favourable discount applies.

Coupon codes have a set number of uses and an expiry date; a code issued to one email address works only with that address. Codes have no cash value.

Law and jurisdiction

These terms are governed by the laws of Japan; the Shizuoka District Court has exclusive jurisdiction in the first instance.